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After the installation or upgrade of version 1.9.8, it is not possible to connect from SharePoint to Confluence.

Error 1:

Displayed Error

yet to be documented


Restart Confluence and test the connection from SharePoint to Confluence again


The reason is, that the Simple SOAP Proxy, which is installed on the Confluence site, is stuck during the installation process. A restart will trigger the SOAP Proxy



Error 2:

Display Error


Your Confluence version is not supported by the new version. Please check the compatibility at Compatibility Matrix if your Confluence, SharePoint, and Add-on versions are supported.